Lakehouse booking plus#
Once Lakehouse Coniston has confirmed the booking to you a minimum administration fee of £25.00 plus vat is payable for all changes to the booking.īookings made within 4 weeks of your holiday start date must be paid for in full, including any additional charges and security deposit. Any charges for payments from overseas will be passed onto you. Overseas guests may pay in pounds sterling by Mastercard, Visa or by electronic transfer. Cheques are not an acceptable method of payment. There is no charge for using a credit card. Lakehouse Coniston accept all major credit & debit cards. You may make a booking by either contacting Lakehouse Coniston by telephone on 07968704452, sending an email to or by completing our on-line booking process on the website at Bookings must be made by persons over 18 years old Payments & refunds The booking will be accepted and the contract will apply when Lakehouse issues an email to you confirming your booking. When you make a booking with Lakehouse Coniston you enter into a contract for which the following terms & conditions apply. All reservation requests are considered to be an acceptance of these conditions. NZ EFTPOS, bank deposit and cash payments won’t incur a surcharge.Terms & Conditions Lake House Terms & Conditions Guests who book through any method other than directly on our website will be charged a 2.5% surcharge if using a credit card. shall have no liability for the interception or ‘hacking’ of any data through the Glenorchy Lake House website or any other website by unauthorised third parties. You acknowledge and agree that internet transmissions are never entirely secure or private, and that any message or information you send to or through the Glenorchy Lake House website and while using online transactions (including credit card information) may be read or intercepted by others, even where a website is stated as being secure. Online transactions are provided through Payment Express. We will return property to you on receipt of a self addressed prepaid postage pack. Lost property will be kept for 3 months after which it will be disposed of. This is regardless of whether items are in a locked room, communal area or in your own vehicle. Your personal possessions are at all times your own responsibility. Such costs will cover our own staff costs, the costs of specialist contractors, repair or replacement costs and any loss of revenue as a result of a room or facility not being available for guest use. The cost to remedy loss or damage or cleansing beyond this level will be passed on to the persons responsible. Damage & CleaningĪccommodation providers recognize that general wear & tear, minor breakages & regular cleaning are part of the business they operate. Many of our booking conditions exist to minimise our offsite impact as much as possible. We will organise transport arrangements to reduce vehicle movements when possible.
We ask our guests to use our recycling facilities and make use of drying lines. We follow sustainable tourism practices and actively promote recycling, energy efficiency, minimisation of waste and consideration of the social impact of our business. Check in & Check Out Times and Access to On-site Facilitiesįacilities are for in-house guests only. We do not check guests in or out on Christmas day & New Years day so a 2 night booking minimum is required over these holidays.Ī 20% surcharge is added to all food and beverage sales on Public Holidays. In the event of a government lockdown or government-issued travel restrictions due to COVID19, all direct bookings will receive a credit for accommodation for the applicable cancellation fee. Where we have pre-booked chargeable activities on your behalf, cancellation charges will be as per the operators’ cancellation policy or a minimum of 10% – whichever is higher.
If you have not paid upon booking we will charge your card 7 days out from your stay. Once you have a confirmed booking for accommodation or activities, you will be subject to the cancellation conditions below.
Lakehouse booking full#
A booking for accommodation, transfers, tours and other services is only able to be confirmed once we have payment, or an agents order or voucher number that is the equivalent of full payment.Ī booking reference number is issued once the booking is confirmed and this is given verbally for phone bookings or, where possible, detailed by email.
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